Account Manager

Job Agency Singapore, We are searching for communicative candidates who are proactive and passionate about company products and the clients they serve. Account managers will act as points of contact for their clients.

They will build long-lasting, mutually beneficial relationships with their contacts, always striving to find the products which best fit the individual needs of the client.  They also aid internal departments by collecting information, such as sales leads or testimonials, assisting in the processing and analysis of client data and complaints, and identifying industry trends.

To succeed in this position, candidates should have exceptional communication, computer, and problem-solving skills. You should be resourceful, analytical, adaptable, and organized with the ability to build rapport with clients.

Job Details

Hiring Organization Thermo Fisher Scientific
Post Name Account Manager
Qualification Bachelor’s degree in sales, communications, or related field.
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary SGD 2800 To SGD 3800 Per Month
Location Singapore 739256

About Organization

Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner, and safer.

Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics, or developing and manufacturing life-changing therapies, we are here to support them.

Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience, and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

Responsibilities

  • Communicating with clients to understand their needs and explain product value.
  • Building relationships with clients based on trust and respect.
  • Collaborating with internal departments to facilitate client need fulfillment.
  • Collecting and analyzing data to learn more about consumer behavior.
  • Keeping accurate records pertaining to inventory and account notes.
  • Maintaining updated knowledge of company products and services.
  • Resolving complaints and preventing additional issues by improving processes.
  • Identifying industry trends.
  • Acting as a client advocate with a focus on improving the buyer experience.

Skills & Requirements

  • Bachelor’s degree in sales, communications, or related field.
  • More education or experience may be preferred.
  • Exceptional verbal and written communication skills.
  • Ability to collect, track, and analyze large amounts of data.
  • Adaptability and strong problem-solving skills.
  • Excellent active listening skills.
  • Ability to build rapport and collaborate with others within the company and externally.
  • Understanding of consumer behaviors and industry trends.
  • Extensive, accurate product knowledge.

Benefits

  • Direct POC and Accessibility.
  • Good Knowledge of Processes and Requirements.
  • Assistance in Setting Up Accounts.
  • Improves Customer Satisfaction.
  • Increases Revenue.
  • Builds a Long-term Relationship.

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