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Assistant Front Office Manager

Assistant Front Office Manager Jobs in Abu Dhabi, Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk.

Position directs and works with managers and employees to carry out procedures ensuring an efficient check-in and check-out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

Also known as front desk managers, front office managers are responsible for ensuring that staff treats guests courteously and that guest services and administrative duties are performed speedily and efficiently. Responsibilities of the front office manager include training the receptionists, preparing work schedules, and compiling feedback reports.

Job Details

Hiring Organization Marriott Hotel Downtown, Abu Dhabi
Post Name Assistant Front Office Manager
Qualification High school diploma or an associate’s degree
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary AED 3000 To AED 4000 Per Month
Location Abu Dhabi, United Arab Emirates

About Organization

Experience a winning combination of convenience and elegance at Marriott Hotel Downtown, Abu Dhabi. Our ideally situated hotel features 5-star accommodations and exceptional service moments away from popular attractions.

Enjoy easy access to the Corniche, Abu Dhabi National Exhibition Centre and Sheikh Zayed Mosque from our premium location. After a day of sightseeing in Abu Dhabi, explore a wealth of amenities at our modern downtown hotel, including a spectacular rooftop pool, a fully equipped fitness center, and a tranquil spa for your ultimate well-being.

In the evening, relax at one of our well-known restaurants boasting international cuisine, delectable steakhouse fare, and handcrafted cocktails in a contemporary rooftop lounge. Retreat to expansive accommodations with stylish décor, pillowtop bedding and sleek marble bathrooms. If visiting for business, enjoy planning events in over 26,000 square feet with room for up to 560 guests

Responsibility

  • Handling customer complaints and special requests.
  • Scheduling staff shifts and managing other HR-related tasks.
  • Maintaining an orderly appearance throughout the reception area.
  • Monitoring stock and ordering office supplies, including stationery and information leaflets.
  • Preparing monthly management reports on customer feedback, bookings, and cancellations.
  • Managing the departmental budget.
  • Updating files and records.
  • Enforcing all cash-handling, checking, and credit procedures.

Skills & Requirements

  • High school diploma or an associate’s degree.
  • Client services or management experience.
  • Great interpersonal and communication skills.
  • Excellent problem-solving skills.
  • Basic accounting skills.
  • The ability to remain positive and focused in a fast-paced environment.
  • Good time management skills.
  • Great computer skills and the ability to learn new skills quickly.
  • A professional appearance.

Benefits

  • Paid leave.
  • Affordable health insurance.
  • Free weekday lunches.
  • Digital coaching.
  • Mental health services.

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