HSBC Careers Singapore

HSBC Careers Singapore, We are searching for a new assistant manager to join our team who is interested in helping to hire and train other team members. You will also assist in making sure the team adheres to company policies, resolving customer complaints, leading the team, and organizing the team schedule.

To be a great fit for this role you should have a consistent work history and previous experience as a senior staff member or as an assistant manager. A passion for customer service and team mentoring is also a plus.

An assistant manager is usually responsible for scheduling employees, training new employees, and hiring new employees. Depending on the industry they may also be asked to handle escalated customer complaints as they often work in a customer-facing role.

Job Details

Hiring Organization HSBC
Post Name Assistant Manager
Qualification Any Graduate
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary SGD 3800 To SGD 3868 Per Month
Location Singapore  048583

About Organization

HSBC’s Singapore branch network and Contact Centre are part of our Wealth and Personal Banking business. HSBC Holdings plc is a British multinational universal bank and financial services holding company. It is the largest bank in Europe by total assets, with US$2.953 trillion as of December.

HSBC had $10.8 trillion in assets under custody and $4.9 trillion in assets under administration, respectively. The bank’s name is derived from the initials of The Hongkong and Shanghai Banking Corporation Limited.

The founding member of HSBC. HSBC’s red and white hexagon symbol was developed from the bank’s original house flag which was in turn based on the cross of St Andrew.

Responsibilities

  • Ensuring company policies are followed.
  • Optimizing profits by controlling costs.
  • Hiring, training, and developing new employees.
  • Resolving customer issues to their overall satisfaction.
  • Maintaining an overall management style that follows company best practices.
  • Providing leadership and direction to all employees.
  • Ensuring product quality and availability.
  • Preparing and presenting employee reviews.
  • Working closely with the store manager to lead staff.
  • Overseeing retail inventory.
  • Assisting customers whenever necessary.
  • Organizing employee schedules.
  • Ensuring that health, safety, and security rules are followed.
  • Taking disciplinary action when necessary.
  • Ensuring a consistent standard of customer service.
  • Motivating employees and ensuring a focus on the mission.
  • Maintaining merchandise and a visual plan.
  • Maintaining stores to standards, including stocking and cleaning.
  • Completing tasks assigned by the general manager accurately and efficiently.
  • Supporting store manager as needed.

Skills & Requirements

  • Interpersonal skills. 
  • Responsibility. 
  • Leadership. 
  • Ability to take direction and strong listening skills. 
  • Decision-making and problem-solving abilities. 
  • Find a mentor or role model. 
  • Take notes when you listen.

Benefits

  • Atmosphere. 
  • Make a difference.
  • Progression. 
  • The Hospitality ‘buzz’ 
  • Having Fun! 
  • Growing Together.

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