Cashier

Cash in Hand Work Birmingham, We are looking for an efficient, courteous cashier who possesses excellent customer service skills. The cashier will scan the customer’s selections, ensure that prices and quantities are accurate, accept payments, issue receipts, answer inquiries, and provide helpful information about customers’ products, promotions, or item locations.

You will also respond to complaints, process refunds or exchanges of items, and maintain a clean workspace. They are responsible for processing and receiving payments and issuing receipts to customers as they leave with their purchases. Cashiers also handle additional items necessary, such as coupons, while providing an excellent customer service experience.

To succeed as a cashier, you should have a strong work ethic and a high level of accuracy. You should be responsible, attentive to customer needs, and committed to providing excellent service.

Job Details

Hiring Organization Birmingham Post Office
Post Name Cashier
Qualification High school diploma or equivalent.
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary GBP 29688 Per Year
Location Birmingham, England, United Kingdom  B2 4AA

About Organization

Thanks to our extensive network of over 11,500 branches, we bring essential services within reach of communities and businesses alike – whether that’s posting parcels to loved ones, depositing cash at the end of the working day, or topping up the gas meter.

In fact, Post Office is the largest retailer in the UK, meaning we alone are placed at the heart of communities across England, Wales, Scotland, and Northern Ireland. We ensure of the population lives within 3 miles of a post office and 93% live within 1 mile.

We do this nearly entirely on a franchise basis in partnership with independent business owners who operate post offices, known as Postmasters, as well as other retail partners.

Responsibilities

  • Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.
  • Operating scanners, scales, cash registers, and other electronics.
  • Balancing the cash register and generating reports for credit and debit sales.
  • Accepting payments, ensuring all prices and quantities are accurate, and proving a receipt to every customer.
  • Processing refunds and exchanges, resolving complaints.
  • Bagging or wrapping purchases to ensure safe transport.
  • Following all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or cigarettes.
  • Maintaining a clean workspace.

Skills & Requirements

  • High school diploma or equivalent.
  • Customer service or cashier experience.
  • Ability to handle transactions accurately and responsibly.
  • High level of energy with strong customer service skills.
  • Basic math and computer skills.
  • Ability to stand, walk, lift heavy items, and work with other team members in a fast-paced environment to provide excellent service.
  • Attention to detail.
  • Helpful, courteous approach to resolving complaints.

Benefits

  • Reduced costs. 
  • Faster go-to-market. 
  • Lower processing costs. 
  • Increased customer loyalty. 
  • Customizable software.

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