Customer Service Advisor

Jobs in Aberdare, A Customer Service Advisor’s primary goal is to resolve all customer queries and ensure that customers are satisfied with the company’s service or products. Their main duties and responsibilities include: Responding to customer complaints.

Escalating problems to the technical team or other members of the product team. Customer Service Advisors work to ensure that their company’s customers receive the best possible service when using their product.  Whether working via email, on the phone, or on the shop floor.

They are the generally first point of contact for customers looking for help or information. Customer service Officers: Passionate about giving their customers great service and listening to their requests. Customer Service advisors: Identify clients’ needs with the various products and services on offer.

Job Details

Hiring Organization Hawk 3 Talent Solutions
Post Name Customer Service Advisor
Qualification Any Graduate
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary GBP 21000 To GBP 21534 Per Month
Location Aberdare, Wales, United Kingdom CF44 8AD

About Organization

You’re in the right place. Jobseekers choose us because we know it’s about more than ‘just a job. We care that you love your job and that you work for a company that not only offers the benefits you’re looking for, but whose values are aligned with your own – we care that your job is happy!

So whether you prefer the flexibility of temporary or contract placements, or you’re looking for something more permanent, we’ve got you covered. With opportunities across a range of professional sectors, we’re confident that we can find your perfect role.

Just give one of our local consultants a call (you’ll find all their details on the get in touch page) – or fly straight over to our jobs page to check out all our current live vacancies. Whether you’re after an extra pair of hands to cover a leave of absence.

Have a project coming up that requires a specialist, or you’re a growing business on the lookout for your latest permanent team members, we are ready to recruit the right people for you. People that not only complete your team but enhance it.


  • Handle customer inquiries, answering any questions and queries in person, over the phone, or online. 
  • Provide support and comprehensive product/service information to customers. 
  • Build relationships with customers. 
  • Assist customers in making purchasing decisions.

Skills & Requirements

  • Great Communication. It’s the number one skill for a Customer Service Advisor: communication! 
  • Empathy. 
  • Conscientiousness. 
  • Commercial Awareness. 
  • Willingness to Learn.


  • You’ll Improve Your Emotional Intelligence. It’s a given that you’ll develop people skills while working in a customer-facing role. 
  • You’ll Understand a Product Inside and Out.
  • You’ll Build Transferable Skills. 
  • You’ll Have a Network Within Your Organization. 
  • You’ll Learn How to Effectively Solve Problems.

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