HomeCountry Wise JobsSingapore JobsCustomer Service Associate

Customer Service Associate

GrabJobs Singapore, We are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The customer service associate will be instrumental in customer retention by addressing concerns and product issues.

And by communicating in a professional, positive manner. You will apply your multitasking skills by listening and speaking to customers, navigating computers, and typing call documentation simultaneously. You will have the ability to swiftly gain customer confidence and trust.

To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills.

Job Details

Hiring Organization GrabJobs
Post Name Customer Service Associate
Qualification High school diploma, GED, or suitable equivalent.
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary SGD 2000  To SGD 3000 Per Month
Location Singapore  059819

About Organization

While mobile technology is now omnipresent in our daily life, we feel traditional talent acquisition best practices can easily be upgraded with digital alternatives: walk-in vs online applications, piles of paper-based resumes vs cloud-based Applicant Tracking Systems, face-to-face interviews vs Zoom videoconferencing…

GrabJobs is available both on Mobile App and Web. It makes the job search and application experience accessible and enjoyable: job openings are powered by interview chatbots, designed to streamline interactions between candidates and employers.

Thousands of job seekers rely daily on our free job search, job matching alerts, career resources library, and online courses to build their careers. You won’t miss an opportunity thanks to GrabJob’s instant live chat with employers, guaranteed timely updates about your applications, and automated reminders when you get invited for an interview.


  • Attending training sessions to grow knowledge of products and to develop customer service skills.
  • Resolving phone, walk-in, mail, fax, and email customer inquiries.
  • Processing and logging incoming calls into the CRM system.
  • Identifying customer needs.
  • Forwarding and escalating inquiries to relevant individuals and departments.
  • Contacting customers to give them accurate feedback on the progress of their inquiries.
  • Providing outstanding customer service.
  • Updating customer information as required.
  • Maintaining confidentiality of information.
  • Performing other duties as the need arise.

Skills & Requirements

  • High school diploma, GED, or suitable equivalent.
  • 1+ years of customer service experience, preferably in a related field.
  • Successful completion of provided training.
  • Proficient computer skills.
  • Experience with CRM preferred.
  • Proficient with MS Office suites.
  • Excellent phone etiquette.
  • Outstanding communication skills, both verbal and written.
  • Strong people skills.
  • Ability to sit at a desk for extended periods.


  • You’ll Improve Your Emotional Intelligence. It’s a given that you’ll develop people skills while working in a customer-facing role. 
  • You’ll Understand a Product Inside and Out. 
  • You’ll Build Transferable Skills. 
  • You’ll Have a Network Within Your Organization. 
  • You’ll Learn How to Effectively Solve Problems.

More Category Wise Jobs :

Industry Wise Country Wise Others
Govt Jobs India Jobs 10th Pass Jobs
Private Jobs UAE Jobs 12th Pass Jobs
Bank Jobs Kuwait Jobs Work From Home Jobs
Teaching Jobs Bahrain Jobs Part-Time Jobs
Software Jobs Canada Jobs Data Entry Jobs
Marketing Jobs Saudi Jobs Delivery Jobs

Safety Tips

  • onlinejobfromhome does not promise a job or an interview in exchange for money
  • Research the job and the company details on the internet before you apply for any job
  • Note: There are no shortcuts to success in a career you should struggle a lot to
  • Beware of Career Consulting scams and Recruiting scams. If any HR is asking for money and assuring you to get a job then we will suggest not to go with that instead move out and look for another company job.
  • Read the safety tips properly before applying for “GrabJobs Singapore”.

Apply Now

Previous articleSales Coordinator
Next articlePacker


Please enter your comment!
Please enter your name here

Most Popular

- Advertisment -

Recent Comments