Customer Service Jobs Dallas

Job Description

Customer Service Jobs Dallas, Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations.

They are sometimes seen as having a role in sales. We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications.

And escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Job Details

We challenge our teams to think big, take risks and accept challenges. We take pride in our ability to provide practical work experience and skills development that enables our agents to launch themselves into advanced careers as customer service agents.

Account representatives or team leads. Our success is built around driven individuals who show up every day excited to add value, grow and take advantage of professional development opportunities.

We work closely with a variety of community organizations and churches all over the DFW area to put people to work and help them launch. When you partner with Lead Tag, you are not only partnering with a call center, you are partnering with a company that’s changing lives and transforming the community.

Responsibilities

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.

Skills & Requirements

• Ability to Use Positive Language. 
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.
• Taking Responsibility. 

Benefits

• You’ll Improve Your Emotional Intelligence. 
• You’ll Understand a Product Inside and Out. 
• You’ll Build Transferable Skills.
• You’ll Have a Network Within Your Organization. 
• You’ll Learn How to Effectively Solve Problems.

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