Follow up and manage director schedule and coordinate with the concerned (internally and externally) to book appointments as required
Enter the permission and absence remarks in the Time and Attendance System (twice a month)and prepare monthly reports to Sections.
Follow-up and reply to all forwarded suggestions and complaints and ensure closing of all suggestions and complaints as per the SLA set.
Coordinate with the concerned departments to provide the necessary requirements (PC, phone, employee cards, health cards, and others) to newly joined employees and internal shifting purposes.
Prepare circulars and correspondences in response to all the assigned matters, forward all correspondences received to the concerned sections and ensure dispatched without delay, close any assigned and pending issues in EMS (Tarasul) in addition to preparing monthly progress EMS report.
Prepare and register all external correspondences daily and ensure sending them to the representative on daily basis.
Perform other responsibilities related to the position as appropriate.
Attend department meetings and prepare minutes of meetings, in addition to follow-up with the concerned to ensure assigned tasks are completed as per the management instructions.
Ensure compliance with organization requirements within the department.
Maintain an adequate inventory of office supplies and place the necessary procurement orders as per the department’s requirements.
Follow-up and ensure the submission of daily requirements to the Director and CEO’s office and update the follow-up schedule weekly.
Provide assistance and guidance to employees in using department systems (Tarasul, CRM)
Qualifications and skills
Required knowledge and skills
Fluent in English reading, writing, and speaking. Arabic will be an advantage
Excellent Business writing skills
Flexible team player who thrives in environments requiring the ability to effectively prioritize and juggle multiple concurrent projects.
Good listener and communicator who effectively conveys information verbally and in writing.
0-2 years of working experience
Exceptional listener and communicator who effectively conveys information verbally and in writing.
Resourceful team player who excels at building trusting relationships with customers and colleagues.
Basic Computer-literate performer.
Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes.
Computer-literate performer with extensive software proficiency covering a wide variety of applications