Gold Loans Jobs in Kolkata

Job Details

Hiring Organization HDB Financial Services Ltd
Post Name Executive – Gold Loans
Qualification Any Degree
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary 100000/- To 108000/- Per Year
Location Kolkata, West Bengal, India 700001

Job Description

Key functions will be

• Coordinate with branch sales team and support BSM, and SMs for lead conversion
• Tele-calling / follow up on leads given by the sales team and Corporate Office
• Coordinate customer walk-in the branch. Explain product details to customer and suggest scheme based on need analysis
• Conduct self-gold valuation and inform gold loan amount. Manage external gold valuation process i.e. interacting with valuator making sure that the process is followed
• Update valuation details in the system i.e. Gold portal and loan booking system
• Ensure loan processing is completed within stipulated TAT.
• Follow up with delinquent customer and ensure that customer does not cross 30 DPD bucket
• Follow up with customers for timely interest collection
• Gold loan file disbursal in the system (this could be done by BOM for most Branches)
• Custody of gold packets in the office, record it as per process
• Raise Payment Request / Cheque Disbursement, record it as per process
• Arrange to send the complete file to COPS as per process.
• Manage Related MIS, interface with COPS, and regional teams as might be required.
• Co-ordinate with central telecalling team for collections/follow-up for payments from overdue borrowers
• Customer Support / Service as required.


Gold Appraising, good communication.

• Graduate with Minimum 1-6 yrs experience
• Experience in collection and auction will be preferred.
• Min 2 years experience in gold valuation at gold loan NBFCs.

Kolkata, West Bengal, India

Any Degree

2 to 3 Years

Executive – Gold Loans

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