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Ground Staff

Airport Jobs Montreal, We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets.

You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied. To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company.

Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe, and well-informed of flight schedules, aircraft delays, weather concerns, and other factors that may affect passengers.

Job Details

Hiring Organization Montréal-Pierre Elliott Trudeau International Airport
Post Name Ground Staff
Qualification Diploma in administration or travel, or PG diploma course
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary CAD 2200 To CAD 2500 Per Month
Location Montréal, Quebec, Canada H4Y 1H1

About Organization

Gone are the days when international airports were mere places of passage. Today, they are reinventing themselves to meet the new expectations of passengers and customers. We, too, have undertaken to transform ourselves into attractive and radiant.

Destination brands”, giving the experience a distinctly Montreal flavor. This Montreal-style experience is reflected in our vision, which defines what we want to be, and what we want to accomplish:

A private, non-profit, and financially independent corporation, Aéroports de Montréal is responsible for the management, operation, and development of the facilities. ADM is the endorser brand that propels its two destination brands;


  • Greeting and welcoming passengers, and responding to questions.
  • Checking in baggage.
  • Making reservations.
  • Selling airline tickets.
  • Stocking aircraft with refreshments.
  • Cleaning aircraft after flights.
  • Assisting disabled passengers and those with small children.
  • Providing information to passengers.

Skills & Requirements

  • Diploma in administration or travel, or PG diploma course.
  • Experience in customer care.
  • Excellent interpersonal skills.
  • Well-groomed.
  • Willing to work shifts.
  • Computer literate.


  • Travel with your loved ones. 
  • 6E Fly High and 6E familyFLY program. 
  • Learning is key. 
  • Touching lives. 
  • Daycare. 
  • Beyond life. 
  • Employee Assistance.

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