Work From Home Jobs in Dubai Without Investment, We are looking to hire a skilled IT support engineer to assist our clients with all IT-related technical support issues. As an IT support engineer, you will meet with clients to determine the nature of the problem,
diagnose hardware or software issues, provide effective assistance, and maintain strong customer relationships. You may also be required to install new software applications and train clients on proper application use.
IT support engineers, also known as technical support engineers, provide technical support for clients experiencing hardware, software, and networking issues. They work either on-site or via remote systems to assist with software installations.
|Hiring Organization||Quality Point IT Consultancy|
|Post Name||IT Support Engineer|
|Qualification||Any Graduate, Post Graduate|
|Employment Type||Full Time|
|Work Hours||8 Hours|
|Salary||AED 4069 To AED 6000 Per Month|
|Job Location Type||Work From Home|
Quality Point IT Consultancy is a multi-disciplined, solution provider specialized in ICT solutions and offers complete design, development, implementation, integration and support services for SMB /enterprise customers.
At Quality Point, we believe the best results from ICT investments can be achieved by the integration of technologies and doing it right the first time to leverage the investments. We help the business to concentrate on their core business while we take care of them.
IT needs by aligning the technology to drive the business process, enabling the business to meet the challenges, contain costs,s and respond more efficiently to their customer and partners’ demands.
- Installing and configuring client computer systems.
- Responding to client IT support requests.
- Meeting with clients to diagnose software, networking, or hardware issues.
- Providing technical support on-site or via remote-access systems.
- Offering solutions that meet the needs of the client.
- Repairing hardware malfunctions, software issues, and networking problems.
Skills & Requirements
- Ability to troubleshoot complex hardware and software issues.
- Excellent written and verbal communication skills.
- Ability to think critically.
- Experience in developing, enhancing, and supporting application systems.
- Knowledge of development methodologies.
- Excellent communication skills – good interpersonal and influencing skills.
- Enhancing better communication with both clients and customers.
- Updating system according to current trends and technology.
- Optimizing, fixing, and repairing hardware components.
- Offering 24/7 technical support.
- Helping organizations reduce IT costs.
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