Job Description
IT Support Specialist Job Dubai, Also known as technical support engineers, IT support specialists provide organizations with information technology support to optimize operational efficiency. Their duties include resolving technical issues, maintaining hardware and software installations, and improving IT systems.
They may also be required to provide IT support to customers. We are looking for a highly capable IT support specialist to provide technical assistance to our staff. In this role, your enhance system performance, and secure data. You will also be required to advise on IT equipment upgrades.
To ensure success as an IT support specialist, you should possess extensive experience in providing information technology support in a fast-paced environment. Top-notch IT support specialists contribute to increased productivity by ensuring that company IT systems run efficiently.
Job Details
| Hiring Organization | ROBERT BOSCH MIDDLE EAST FZE |
| Post Name | IT Support Specialist |
| Qualification | B.Tech |
| Industry | Private |
| Employment Type | Full Time |
| Work Hours | 8 Hours |
| Salary | AED 21 To AED 25 Per Hour |
| Location | Dubai, United Arab Emirates 00000 |
About Organization
Robert Bosch founded the “Workshop for Precision Mechanics and Electrical Engineering” in Stuttgart. This was the birth of today’s globally operating company. Right from the start, it was characterized by innovative strength and social commitment.
Our actions are result-focused. This allows us to secure our future. It also creates a sound basis for the social initiatives of the company and the foundation. We act prudently and responsibly for the benefit of society and the environment.
We deal fairly with our colleagues and business partners and view this fairness as a cornerstone of our corporate success. We promise only what we can deliver, accept agreements as binding, and respect and observe the law in all our business transactions.
Responsibilities
- Consulting with IT managers and other departments as required.
- Providing IT assistance to staff and customers.
- Training end-users on hardware functionality and software programs.
- Resolving logged errors in a timely manner.
- Monitoring hardware, software, and system performance metrics.
- Updating computer software. as well as upgrading hardware and systems.
Skills & Requirements
- In-depth knowledge of computer hardware, software, and networks.
- Ability to determine IT needs and train end-users.
- Proficiency in IT helpdesk software, such as Freshservice and SysAid.
- Experience in documenting processes and monitoring performance metrics.
- Advanced knowledge of database maintenance and system security.
- Ability to keep up with technical innovation and trends in IT support.
- Exceptional interpersonal and communication skills.
Benefits
- Cost-effective expertise and experience.
- Flexibility and support.
- Combine your services and centralize your business.
- Disaster recovery.
- Resilient and secure infrastructure.
- Future proof services and up-to-date software.
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