IT Support Staff

Jobs in Abu Dhabi IT, We are looking for a highly capable IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment upgrades.

To ensure success as an IT support specialist, you should possess extensive experience in providing information technology support in a fast-paced environment. Top-notch IT support specialists contribute to increased productivity by ensuring that company IT systems run efficiently.

Also known as technical support engineers, IT support specialists provide organizations with information technology support to optimize operational efficiency. Their duties include resolving technical issues, maintaining hardware and software installations, and improving IT systems. They may also be required to provide IT support to customers.

Job Details

Hiring Organization Delta International Petroleum Services
Post Name IT Support Staff
Qualification Any Graduate
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary AED 49 To AED 71 Per Hour
Location Abu Dhabi, United Arab Emirates 

About Organization

Delta International Petroleum Services (DIPS), Employment Services-Recruitment, a 100% locally-owned company that was established by Col. Saeed Rashed Saif Al Zaabi in May, is a globally trusted name for both Onshore and Offshore recruitment services in the Oil & Gas Industry of the UAE.

With an established office in Abu Dhabi, we have strong capabilities in the recruitment of engineers in all disciplines viz. subsurface, subsea, pipelines, drilling & completions, construction, procurement & logistics, HSE, civil & structural, architectural, environmental, planning, quality control, well operations.

Reservoir, petroleum, mechanical, electrical, instrumentation, and many more. We offer a myriad of permanent and contract oil & gas vacancies for IT professionals, technicians & operators, supervisors, and office administrative staff at all levels.

As a specialist executive search organization with our main client base being the oil & gas industries of the UAE, our operation network covers the whole of Europe, Asia & Middle East. We ensure that we not only give a wide choice of selection to our clients but also provide the best of manpower.

Responsibilities

  • Consulting with IT managers and other departments as required.
  • Providing IT assistance to staff and customers.
  • Training end-users on hardware functionality and software programs.
  • Resolving logged errors in a timely manner.
  • Monitoring hardware, software, and system performance metrics.
  • Provide technical assistance with computer hardware and software.
  • Resolve issues for staff via phone, in person, or electronically.
  • Log bugs and enhancement requests.
  • Perform hardware and software installations, configurations, and updates as needed.

Skills & Requirements

  • Ability to Learn New Software and Hardware.
  • Active Listening.
  • Adaptability.
  • Analysis of Technical Issues.
  • Application Support.
  • Assessing Customer Support Needs.
  • Attention to Detail.
  • Case Notes.

Benefits

  • Improve Efficiency. There are several options when it comes to onsite IT support and most managed service providers give you the flexibility to choose which services are best for your specific IT goals. 
  • Control Costs. 
  • Quick Resolution of IT Issues.
  • Consistent Support.

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