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Job In Jewellery Showroom In Mumbai

Sales Representative – Counter Sales & Customer Service

Job Details

Hiring Organization Vijay Jewellers
Post Name Sales Representative – Counter Sales & Customer Service
Qualification Any Graduate
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary 125000/- To 250000/- Per Year
Location MumbaiMaharashtraIndia 400004

Job description

We are looking for a result-driven counter salesperson to be responsible for the sales process from inception to the execution of the order. Your responsibilities include taking orders, answering questions relating to the order, receiving payment, and executing the order. You should provide quick and efficient service, ensure maximum customer satisfaction, and resolve all queries professionally.

  • Greeting customers as and when they enter the store
  • Understanding the customers’ requirements and specifications
  • Providing the customers with solutions instantly
  • Solving all the customer’s complaints and issues about the product
  • Making sure the customer is satisfied with the products offered to them  
  • Maintaining a strong relationship with new customers  
  • Checking the store inventory and reporting it to the Sales Manager 
  • Offering excellent customer service and customer satisfaction
  • Ensuring the space is clean and tidy all the time
  • Processing customer payments in the form of cash or card 
  • Adhering to all the rules and regulations of the organization
  • Reporting any mishaps and accidents to the Store Manager
  • Performing daily inspection of store and inventory room

Desired Candidate Profile

  • Good ability to explain the product to the clients
  • Ability to work in a team environment
  • Ability to work under minimal or zero supervision
  • Ability to solve customers’ problems promptly
  • Ability to offer outstanding customer service 
  • Quick decision-making abilities
  • Excellent interpersonal and organizational skills
  • A detailed and customer-oriented individual
  • Strong work ethics
  • Ability to multi-task

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