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Library Assistant

Job Details

Hiring Organization Mercy College
Post Name Library Assistant
Qualification Associate’s degree or higher. Bachelors degree preferred
Industry Private
Employment Type Part Time
Work Hours 4 Hours
Salary USD 10 To USD 12 Per Hour
Location New York CityNew YorkUnited States 10001

Responsibilities include:

  • Assist circulation and circulation desk operations, including reserve system, re-shelving, and all transactions of library materials and equipment.  
  • Assist with student worker supervision/training for library operations and special projects, including hiring, evaluations, timesheet reminders, and scheduling.  Provide desk backup as needed.
  • Assist patrons with general inquiries and directional questions in person and on the phone; refers reference questions to librarians via phone, chat, and email when appropriate.
  • Assist students, faculty, staff, and patrons with the use of library technology and common user troubleshooting for computers, laptops, printers, peripherals, audiovisual hardware, and other educational technologies
  • Assist in oversight of the physical environment, including stack maintenance, book shelving, and cleanliness.  Report problems to facilities when necessary.  
  • Assist with special projects, reports, data gathering, data/statistics preparation, and general clerical office support
  • Demonstrate written, verbal, and interpersonal ability to deal with “customers, supervisors, peers, and subordinates as needed to do the job and resolve complex situations
  • Demonstrates excellence in Customer service delivery 
  • Demonstrates a willingness to develop the technical expertise required for the job
  • Punctual and maintains a satisfactory attendance record.
  • Demonstrates a professional, courteous, and respectful attitude in dealing with clients, staff, and other members of the Mercy College community. 
  • Answers telephones and emails in an appropriate, professional manner and resolves problems in a reasonable time frame.
  • Open and close library facility when scheduled.
  • Perform other duties/projects as assigned

Qualifications

  • Associates degree or higher. Bachelors degree preferred
  • Must have a flexible schedule to accommodate staffing needs; Evenings and Saturdays are required. 
  • Must be able to travel and work at all campuses, if needed. 
  • Minimum 2-3 years of library-related experience required
  • Strong background in computers and other library technology
  • Demonstrated leadership, interpersonal, written, and oral communication, problem-solving, organizational, and presentation skills.
  • Bilingual a plus

About Mercy

Mercy College is a dynamic, diverse New York City area college whose students are on a personal mission to get the most out of life by getting the most out of their education. Our institution is an independent, coeducational college that offers more than 90 undergraduate and graduate degree and certificate programs within five schools: Business, Education, Health and Natural Sciences, Liberal Arts, and Social and Behavioral Sciences.

Mercy College’s efforts in these programs have been recognized over the last several years. As a federally designated Hispanic Serving Institution (HSI), Mercy College has been honored by being ranked nationally among the top Colleges in the country for Hispanics by the Hispanic Association of Colleges and Universities (HACU).

Mercy College was further recognized by HACU as a national leader in awarding bachelor’s degrees to Hispanics in several disciplines, including Psychology, Sociology, and Business. Additionally, to support our diverse student body, Mercy College has pursued and been awarded a number of federal grants which enable us to better develop and deliver services to our students.

At Mercy College, we strive to provide employees and their families with a comprehensive and valuable benefits package. We offer high-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more.

OUR MISSION:

Mercy College is committed to providing motivated students the opportunity to transform their lives through higher education by offering liberal arts and professional programs in personalized and high-quality learning environments, thus preparing students to embark on rewarding careers, continue learning throughout their lives, and to act ethically and responsibly in a changing world.

Mercy College is an equal opportunity employer. Mercy College actively engages in recruiting a diverse workforce and student body that includes members of historically underrepresented groups and strives to build and sustain a welcoming and supportive campus community.

All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ethnicity, creed, religion, marital status, sex, sexual orientation, gender, gender identity, pregnancy, genetic information, disability, or protected veteran status.

EEO Statement

Mercy College is an equal opportunity employer. Mercy College actively engages in recruiting a diverse workforce and student body that includes members of historically underrepresented groups and strives to build and sustain a welcoming and supportive campus community.

All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ethnicity, creed, religion, marital status, sex, sexual orientation, gender, gender identity, pregnancy, genetic information, disability, or protected veteran status.

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