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Call Center Representative

Job Details

Hiring Organization Arrowhead Credit Union
Post Name Call Center Representative
Qualification Any Graduate
Industry Private
Employment Type Part Time
Work Hours 4 Hours
Salary USD 14 To USD 16 Per Hour
Location Rancho Cucamonga, CaliforniaUnited States 91730

Description

We believe culture is everything. At Arrowhead, our culture is warm, caring, and friendly, and we strive every day to make our little piece of the world better. We are looking for like-minded people who care about the same things we do: Exemplary service for our members and our community.

A Call Center Representative 1 is an entry-level position dedicated to providing assistance to members over the phone while learning and mastering the foundation of financial services.

Essential Functions and Responsibilities

  • Providing excellent member service.
  • Providing member assistance with everyday transactions, including transfers, withdrawals, and payments.
  • Assisting members with digital and online services.
  • Identifying opportunities to educate members of Arrowhead products and services.
  • Answering and resolving member account inquiries.
  • No aggressive sales goals our focus is on serving Members.

Benefits Include:

  • Medical, Dental, and Vision Insurance for part-time and full-time employees.
  • 401K Retirement Savings Plan with company match.
  • Starting annual accrual of 15 days of paid time off, 11 paid holidays, and paid sick leave.
  • Company-provided life insurance at twice your annual salary.
  • Perks include consumer loan discounts, DoorDash DashPass, Modern Health access, Care.com subscription, and more!

Apply Now

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