Parts Advisor

Parts Advisor Jobs in Abu Dhabi, We are currently looking for Parts Advisor to work for Toyota & Lexus in Dubai. This role is the representation of the brand & parts division to the customer and maintains

Customer relations to ensure an end-to-end engaged customer journey in part operation (retail counter and workshop), that leads to parts supply and revenue achievement & customer retention.  

Job Details

Hiring Organization Al Futtaim Private Company LLC
Post Name Parts Advisor
Qualification 12th Pass
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary AED 3000 To AED 4000 Per Month
Location Abu Dhabi, United Arab Emirates

About Organization

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East,

Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enable the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

As a diversified organization, we bring the quality and reputation of more than 200 companies into your life. Al-Futtaim’s 33,000 dedicated employees are committed to helping you make the right choice – no matter your location or need – in sectors as varied as automotive, retail, real estate, and finance.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Responsibility

  • Achieve financial objectives by upselling, discount control, and promoting accessories to meet monthly revenue targets.
  • Enhance customer retention through consultation on customer needs & parts requirements, as per recommended maintenance schedule, to ensure a long-term relationship with the customers.
  • Coordinate with the Job controllers and Service Advisors on the status of parts, its availability, quotation, and order/arrival and ensure timely progress updates of Vehicles to customers and maintain the on-time delivery commitment.
  • Active compliance to all Standard Operating Procedures, Company policies & Distributor Programs to ensure consistency in the customer experience.
  • Ensure open and closure of sale order/reservations to optimise stock level & revenue & mitigate the risk of financial loss on a daily basis
  • Ensure accurate information capture of customer details on SAP for effective customer data management

Skills & Requirements

  • Spare parts sales experience in the automotive industry
  • Good sales and customer service experience
  • Knowledge with parts catalog
  • Good systems knowledge preferably with SAP

Benefits

  • Paid Vacation. 
  • Retirement Plans. 
  • Paid Sick Leaves. 
  • Performance Bonus.

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