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Service Delivery Manager

Amazon Delivery Jobs Montreal, A service delivery manager may work in a variety of industries and can perform both technical and administrative tasks, such as solving technical problems, managing team performance, and controlling service quality.

Ultimately, the service delivery manager works to maintain good customer relationships and improve the company’s services to maintain customer satisfaction. We are looking for a dedicated service delivery manager to be responsible for maintaining strong customer relationships and improving our services to maintain customer satisfaction.

The service delivery manager may perform technical tasks, such as troubleshooting technical issues, and may perform administrative tasks, such as managing team performance and checking the quality of inventory.

Job Details

Hiring Organization Amazon Warehouse YUL2
Post Name Service Delivery Manager
Qualification A bachelor’s degree in a business-related field.
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary CAD 1800 To CAD 2300 Per Month
Location MontrealQuebecCanada H8T 3P8

About Organization

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s most customer-centric company, Earth’s best employer, and Earth’s safest place to work.

Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Career Choice, Fire tablets, Fire TV, Amazon Echo, Alexa, Just Walk Out technology, Amazon Studios, and The Climate Pledge are some of the things pioneered by Amazon.

Working to earn and keep our customer’s trust is the single biggest driver of Amazon’s Day 1 approach. Amazon’s decision-making process asks employees to consider whether an action is a one-way door—consequential and nearly irreversible—or a two-way door, easy to change course and go back. 

Responsibilities

  • Maintaining positive relationships with customers.
  • Identifying customer needs and overseeing service delivery within the business context.
  • Leading the service delivery team, managing conflict, and ensuring the team’s processes and tasks are carried out efficiently.
  • Managing finances and budgets.
  • Determining ways to reduce costs without sacrificing customer satisfaction.
  • Assessing customer feedback and using your creativity to establish, improve, and refine services.

Skills & Requirements

  • A bachelor’s degree in a business-related field.
  • Experience in customer service, leadership, and logistics may be advantageous.
  • Good computer skills and the ability to use business support software.
  • Strong customer service, project management, and quality control skills.
  • Good resource planning skills.
  • Excellent leadership and customer service skills.
  • Strong teamwork skills and attention to detail.

Benefits

  • Flexible Work Hours. 
  • Tips And Bonuses.
  • Quick Pay Turnarounds. 
  • No Boss Looking Over Your Shoulder.
  • No Taking Work Home & Work-Related Stress. 
  • Low Commitment.

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