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Banking Jobs in Abu Dhabi

Banking Jobs in Abu Dhabi, A service officer or client services officer is a professional who is a part of a financial management team that delivers services to customers. Service officers provide client support services by maintaining a high level of professionalism and competence in client interactions.

They analyze and resolve customer service issues but inform management when they are faced with complex issues to discuss resolutions. Service officers are also required to attend educational training and workshops for their personal growth.

Job Details

Hiring Organization Commercial Bank of Dubai
Post Name Service Officer
Qualification Graduate, preferably in commercially oriented discipline or Higher Secondary education with a recognized diploma in Banking
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary AED 5000 To AED 11000 Per Month
Location Abu Dhabi, United Arab Emirates

About Organization

We in CBD take pride in crafting the best banking solutions to address your simplest to most sophisticated of needs. We work closely together with you to offer practical and useful advisories to help you make better financial decisions.

We understand that when it comes to our products and services, nothing beats outstanding customer service backed by experience and the right knowledge. Today, we offer a full range of financial services to help our customers build and manage their finances.

Over the decades, CBD has transformed into a progressive and modern banking institution. We are supported by a sturdy financial base led by strong and stable management, as proven by our clients who have stood with us over the years.

Responsibilities

  • Answer customer inquiries via phone, email, and in-person.
  • Direct customers to online resources.
  • Update customer records in the system, including notes about interactions.
  • Pitch ideas for improving customer care.
  • Create and maintain reports about customer interactions.

Skills & Requirements

  • Empathy.
  • Adaptability.
  • Ability to Use Positive Language. 
  • Clear Communication Skills. 
  • Self-Control.
  • Taking Responsibility. 

Benefits

  • Better Health Means Better Work. 
  • More Productivity. 
  • Higher Morale. 
  • Improve Your Company’s Reputation.

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