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Urgent Job Vacancies in Dubai Hotel

Urgent Job Vacancies in Dubai Hotel, A Front Office Supervisor supervises Reception operations to ensure consistently-delivered exceptional customer service to Guests, especially as service affects the information provided by Team Members to assist with Guest inquiries.

As Front Office Supervisor, you will supervise Reception operations to ensure consistently-delivered exceptional customer service to Guests, especially as service affects the information provided by Team Members to assist with Guest inquiries.

The Shift Leader interacts with Guests and contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

Job Details 

Hiring Organization Hilton Dubai Palm Jumeirah
Post Name Front Office Supervisor
Qualification Any Graduate
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary AED 4500 To AED 5500 Per Month
Location Dubai, United Arab Emirates 00000

About Organization

Take in the breathtaking views of the Arabian Gulf & glittering Dubai Marina skyline from our private beach or the comfort of your room. Located on Palm West Beach on the exclusive Palm Jumeirah, our luxury beachfront resort boasts ten on-site food & drink venues, a private beach, spa, ocean-view pool, and much more.

Experience facilities that are unparalleled for both function and style, catering to international business people from small meetings to sizable events. Enjoy a custom-designed agenda, an array of services and facilities, and uncompromising attention to detail.

Our hotel boasts a private beach with spectacular city views and a pristine pool. Visit eforea Spa for the ultimate relaxing experience after a long day and indulge in massages, treatments, and luxurious skincare.

Responsibility

  • Supervise accurate and efficient Reception operations including check-in/out procedures
  • Support Team Members in handling Guest requests and enquires to ensure a positive outcome
  • Ensure the Front Office Manager is fully aware of any relevant feedback from Guests and/or other departments
  • Ensure a consistent, high level of customer service
  • Brief your team on any events or VIP guests in the hotel that day
  • Drive sales revenues and promote hotel services and facilities for up-selling opportunities
  • Understand and apply correct procedures regarding the acceptance of foreign currencies, credit cards, and cash in accordance with the hotel credit policy
  • Monitor the appearance, standards, and performance of the Front Office Team with an emphasis on training and teamwork
  • Ensure Team Members have current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties
  • Demonstrate positive leadership characteristics to inspire Team Members to meet and exceed standards
  • Act in accordance with the front-of-house equipment and the property management systems
  • Conduct training programs on an ongoing basis
  • Carry out shift handovers and brief team members as required
  • Follow company brand standards
  • Assist other departments, as necessary, and maintain good working relationships with hotel Team Members

Skills & Requirements

  • Previous experience in a customer-focused industry
  • Positive attitude and good communication skills
  • Committed to delivering a high level of customer service
  • Excellent grooming standards
  • Ability to work on your own or as part of a team
  • Competent level of IT proficiency

Benefits

  • You’re at the center of everything.
  • Progression is available.
  • You’re the face of the company.
  • You’ll become incredibly skilled.
  • Pay can be generous

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